Returns & Exchanges

Returns are accepted within 30 days from the shipped date. Items must be new and not worn. If you wear a item and return it we will simply ship it back to you. All items are inspected upon return. Shipping and handling charges are non refundable.

Any items with makeup stains, deodorant stains, perfume/cologne, pet hair/dander, stains/marks, will not be accepted.

To process your return or exchange request, please follow one of these options:

Damaged or Incorrect Item?

If you received damaged or incorrect items, send us a photo and a description of the issue and our customer service team will respond with appropriate steps typically within 24 hours.

Need a Different Size or Color?

If you want to exchange for a different size or color, return the item and email us your preferred size or color. Once we receive the return, we will process the exchange.

Just Not Loving it?

If you want to return an item, you can get store credit for the full amount, including shipping. Store credits never expire and make great gifts!

ChadsCloset.com gladly accepts returns and exchanges of unworn, unwashed, clean of pet hair, and with no odor or smell of any foreign substances within 30 days of receipt of your order. In order to begin the exchange process, please email us at chad@chadscloset.com for instructions.

Please Note: Shipping and handling fees are non refundable (Exceptions may apply). This includes deductible costs; for orders that fall below the free shipping minimum requirement, eg; if part of the order is returned, total shipping cost will be withheld. Also, the total shipping cost for free shipping orders will be withheld should the order be returned.

All sales are final on items purchased during a sale.

All Returns and Exchanges must be authorized. Please email us at chad@chadscloset.com for instructions.